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PSA-Sysadmin Exam Certification Cost - Free PDF 2025 Certinia PSA-Sysadmin First-grade Cert Guide

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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic
Details

Topic 1

User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.

Topic 2

PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and
or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating
importing Regions-Practices-Groups.

Topic 3

Schedule
Review
Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.

Topic 4

Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.

Topic 5

Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs

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Certinia PSA System Administrator 2023 Sample Questions (Q29-Q34):

NEW QUESTION # 29
In your company, you are responsible for reviewing/maintaining Workspaces. You need to adjust the Default FinancialForce Navigation in the Service Delivery Workspace. You know you need to use the "Navigation Configuration Builder" screen, but you do not see this option available in the "App Launcher".
Which of the following is a possible reason?

A. You need to have "System Administrator" Permission Control record assigned
B. You need to have the "Configuration Builder Menu" setting set to "TRUE" on the SalesForce User setup screen
C. You do not have the "FF Configuration Builder" Permission Set assigned

Answer: C

NEW QUESTION # 30
Your company has asked you as the Sysadmin to edit a few Timecards that have already been approved.
There are no Billing Events associated with the Timecards. What specific system permission allows you to perform this action?

A. None - PSA does not allow any updates to approved Timecards
B. The System Administrator Profile
C. The Timecard Ops Edit Permission Control

Answer: C

Explanation:
Editing approved Timecardsin PSA is restricted by permissions. However, if noBilling Eventsare associated with the timecard, an administrator with the correct permission control can make changes.
* Timecard Ops Edit Permission Control:
* Allows users with this permission toedit approved timecardswhen necessary.
* Ensures that financial records remainaccuratewhile allowing flexibility for adjustments.
* System Administrator Profile Does NOT Automatically Grant This:
* TheSystem Administrator profile alone does not provide accessto modify approved timecards.
* AdditionalTimecard Ops Edit permission controlis required.
* Why PSA Restricts Editing Approved Timecards:
* If Billing Events have been created,Timecards are lockedto prevent financial discrepancies.
* Onlyunbilledtimecards can be edited under special permissions.
* PSA System Administration Guide
References:

NEW QUESTION # 31
Which of the following are currently available PSA workspaces?

A. Project Management Workspace, Task Planning Workspace. Services Delivery Workspace
B. Project Management Workspace Milestone Forecast Workspace Resource Management Workspace
C. Project Management Workspace, Resource Management Workspace. Services Delivery Workspace

Answer: C

Explanation:
Certinia PSA providesthree primary Workspaces, designed for different user roles:
* Project Management Workspace:
* Provides tools forproject tracking, task management, and milestone tracking.
* Ideal forProject Managers.
* Resource Management Workspace:
* Helps manageresource allocations, availability, and staffing.
* Used byResource Managersto ensure project assignments align with capacity.
* Services Delivery Workspace:
* Focuses onproject execution, financial tracking, and billing integration.
* Used byService Delivery teamsto monitor project performance.
These Workspaces help usersaccess critical project data quicklyand improve efficiency in managing operations.
* PSA Sys Admin Essentials Student Guide
References:

NEW QUESTION # 32
Users are complaining to you that the Milestones related list is not showing the most useful fields on the Project page. Which sequence of steps would you take to update the fields?

A. Go to the Project object > Project Page Layout > Milestones Related List > Update fields
B. Go to the Milestone object > Fields Sets > Project Field Set > Update fields
C. Go to the Milestone object > Milestone Page Layout > Project Related List > Update fields

Answer: A

NEW QUESTION # 33
As a system administrator, what are the recommended steps you should take to keep informed about new PSA features, components and tools?

A. Join FinancialForce PSA User Group, attend FinancialForce release previews/webinars, access PSA documentation, join the official SF user group
B. Join FinancialForce PSA Community, review the newTrailhead modules, attend FinancialForce release previews/webinars, access PSA documentation
C. Join FinancialForce PSA Community, attend FinancialForceX Summit events, attend FinancialForce release previews/webinars, access PSA documentation

Answer: C

NEW QUESTION # 34
......

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